Customers abandon their shopping carts if they to pay extra shipping and handling fees. You can encourage your customers to complete their purchases by offering free shipping options at checkout. Free shipping can boost conversion, reduce abandoned carts, and when used with up-sells or cross-sells can also increase your average order value.
You can offer free or discounted shipping to your customers in a few different ways: discount coupons, zero shipping charges, free shipping over minimum cart or order value, free shipping for selected countries.
Set zero shipping charges
Log in to CRM. Go to Settings > Shipping > Shipping Methods and click Add Shipping Method. Enter and save the following details.
- Enabled: Yes
- Display Title: Zero shipping charges
- Charge type: Fixed or Percentage
- Charge: leave the field blank
- Minimum Cart Value (Optional)
- Country
- Zipcodes
In the similar way, you can create free shipping methods for multiple cities, countries or multiple minimum cart values.
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